Refund Policy
Effective 17 June 2026 · Pronto Sage
Purchases made through Paddle checkout have a 14-day refund window. You can request a refund through the secure link in your Paddle receipt or by emailing [email protected] from the purchase address with your order number.
1. Refund window
Paddle checkout purchases are refundable for 14 days from the date of purchase. Paddle processes the payment, receipt, taxes, and refund flow as merchant of record.
2. How to request a refund
Use the secure link in your Paddle receipt or reply to that receipt. You can also email [email protected] from the address used at purchase and include your Paddle order number. Do not send dictated audio, transcripts, prompts, documents, or other user content.
3. Effect of a refund
When a refund is applied, the related entitlement is blocked for future activation, pack downloads, updates, support recovery, license resend, and install reset. Refunds do not delete local files or outputs you created before the refund.
4. Chargebacks, fraud, and abuse
Chargebacks, fraud flags, license sharing, attempted resale, or abuse of the activation or download systems may block future activation, pack downloads, updates, support recovery, license resend, and install reset.
Product schedules — refund specifics
Terms can differ between products. The schedule for each product you use forms part of this document.
Schedule: Ablefor
- Purchases made through Paddle checkout have a 14-day refund window. Request a refund through the secure link in your Paddle receipt or by emailing [email protected] from the purchase address with your order number.
- When a refund, chargeback, fraud flag, or abuse block is applied, the related entitlement is blocked for future activation, pack downloads, updates, support recovery, license resend, and install reset. Refunds do not delete your local files or outputs.
Questions about this document? Write to [email protected].